1. Privacy Policy

The privacy policy for (Mawaheb) platform describes the details pertaining to the collection, storage, use, sharing, and protection of your personal information, and this policy applies to all the services and tools related to (Mawaheb) platform, whether accessed through the Web or the web application.

2. Collecting and Using the Data and Information

When you decide to register a personal account and provide (Mawaheb) with your personal information, you agree that this information will be sent, collected, and stored on (Mawaheb)’s servers. The platform may automatically collect data and information sent from your device (mobile, computer, etc.) for the purpose of maintaining, improving, and developing its services.

3. Personal Data or Information

The process of registering and creating your account on (Mawaheb) platform requires you to provide certain personal information to communicate with or identify you. (Mawaheb) may also collect additional information about you from third parties.
This may include:

• Your first and last name, email, phone number, date of birth, age, gender, and address.
• Information shared via social media or third-party services used for account creation.
• Payment data such as payment instrument number and associated security code (stored securely by Stripe – see their privacy notice: https://stripe.com/privacy).
• Correspondence made through the platform.
• Social media login data, as described in “How do we handle your social logins?”.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes.

4. Usage Data

(Mawaheb) collects information about how you access and use our services, such as:

• Location data and device information (if location services are enabled).
• Interaction data: device type, IP address, page visits, time spent, connection data, and referrer URLs.

5. Tracking Records or Cookies

When using (Mawaheb) services, cookies or similar technologies may be used to identify you as a user, improve your experience, remember preferences, measure ads, and ensure trust and safety.
We may use cookies, web beacons, or pixels to collect and store your information. Details on how we use such technologies and how you can disable cookies are set out in our Cookie Notice.

6. Data Usage

(Mawaheb) uses collected data for purposes including (but not limited to):

• Providing access to services and customer support.
• Contacting you for service updates, marketing, or inquiries.
• Verifying and preventing illegal or fraudulent activity.
• Improving, maintaining, and developing platform services.
• Analyzing digital and geographical behavior to enhance user experience and targeted advertising.

7. Processing Your Information

We process your information to provide, improve, and administer our services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. This includes:

• Account creation, authentication, and management.
• Responding to inquiries and providing support.
• Requesting feedback on services.
• Sending marketing and promotional communications (opt-out available).
• Evaluating and improving services, products, and marketing efforts.
• Identifying usage trends and campaign effectiveness.

8. Disclosure of Data and Information

(Mawaheb) may disclose collected data if necessary for:

• Legal, judicial, or regulatory requests.
• Investigating or preventing fraud, violations, or security issues.
• Authorized third parties whom you explicitly allow to view your data.
• Third-party service providers such as analytics, marketing, hosting, and payment processors.
• Business transfers (mergers, sales, acquisitions).
• Affiliates under common ownership.

9. Your Privacy Rights

• Withdraw consent: You may withdraw your consent at any time by contacting us through the chatbot.
• Opt-out: You can unsubscribe from marketing communications at any time using provided links or chatbot support.

10. Controls for Do-Not-Track Features

Most browsers include a Do-Not-Track (DNT) setting. Currently, no standard for recognizing DNT signals exists; thus, we do not respond to DNT requests at this time. If this changes, we will update this notice.

11. Data and Information Security

(Mawaheb) uses security, technical, and administrative measures (firewalls, encryption, access controls) to protect your information.
Despite these measures, no system is 100% secure. Use the platform in a secure environment and report suspected misuse through customer service.
(Mawaheb) will not sell or rent your personal data to third parties without explicit consent.

12. Account Information

You can review or update your information anytime by:

• Logging into your account settings.
• Contacting us via chatbot.

Upon request to delete your account, data may still be retained for legal, fraud prevention, or compliance purposes.

13. Cookies and Similar Technologies

Most browsers accept cookies by default. You can disable them in your settings, but this may affect certain platform features.

14. Data Retention

We keep your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, personal data will not be retained beyond one hundred twenty (120) months after account termination.

15. Payment Terms

All fees for courses and services on our e-learning platform are due upon subscription. Payments via bank card are accepted.
Fees are non-refundable unless required by law. Subscription renewals occur automatically based on the selected plan until cancellation.
We reserve the right to change or cancel courses, services, or fees at any time without notice.

16. Changes to this Privacy Policy

(Mawaheb) may modify this privacy policy from time to time, with or without notice. Updates will be posted, and the effective date at the top will be updated. We recommend reviewing this policy regularly.

17. Contact Us

If you have questions or comments about this policy, you may contact us through the chatbot.

Beecell Digital Media FZ-LLC
United Arab Emirates
All rights reserved to (Beecell Digital Media FZ-LLC).

By using this platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.